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Essentials Pharmacy & Medi-Spa

im a local resident but have decided you get better value and decent service at boots or the garden pharmancy and whole foods. i purchased a shower gel today but changed my mind on the fragrance whilst still at point of sale. when i got home the new shower gel was 20p less in price. i understand thats not alot but i know retail and trading standards you shouldnt have something ticketed and not offer a refund for the difference. 1 the staff shouldve noticed 2 the pharmacist kept repeating that out of goodwill he had allowed me to select a different smelling shower gel from the same brand even though it was priced differently and i hadnt even left the shop yet so all still at point of sale. bad service bad value poor staff. lesson learnt.

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