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Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa

Anonymous

Housekeeping staffs were quite annoying knocking on my door feom 11am to 12 pm aakig me again and again if im packed. On my online reservation booking it clearly stated checking out is 12pm. Receptionist informed me it's 11am but error was on email. No apologies whatsoever. Booked 30 mins spa for body salt scrub exfoliator. Mine lasted 10 mins with a quick rub with salts on front and 1 side only. My right aide and shoulders were untouched. Had a shower. Then she applied cream to my front body and left side only again. I couldn't feel my skin being scrubbed at all ..only had an oily feeling. Worst experience. Not worth at all.

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