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Imagine Spa at Best Western Orton Hall Hotel

Verified (?) Visited Feb 2014

Hotel was nice but there is a massive disconnect between the different areas. Things noted were:
Reception were supposed to supply robes but said we'd get them in the spa
Reception had forgotten to tell the restaurant that we would be dining with them
We were told the spa was completley booked out, but both times we visited there were 6 girls standing around the desk doing nothing- didn't even bother welcoming us when we arrived or seeing how our treatment was upon departure
Serail treatment was good although we were very much left to our own devices
Hotel room was very large and spacious

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Spa Facilities

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