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I did not attend Richmond-I used the branch on Clerkenwell Road.
Good value experience. Staff were very nice. Treatment was good.
However, the venue was not great. It is a below ground place. The room i had the treatment in was freezing cold & appeared as though there had been a leak as the floor was wet in place. There was nowhere to place your clothes once you'd changed so stuffed mine in a carrier bag i had with me....and placed this on the wet floor... To be honest i was wishing the treatment over just so i could get dressed back into my clothes to warm up again.
I don't want to be mean as the ladies there were lovely, its just the venue was below bar in my opinion.