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I can't give this review 5 stars purely on the principle that, as my delightful beautician said while I nearly cried, "I am ripping hair out of your skin. This is going to hurt."
As a first-timer I was nervous of getting the Brazilian but have to say that if you're going to go through the process, it should probably be here. The beautician was really lovely and made me feel very comfortable, and a total perfectionist (I hated her for it at the time but really appreciated the results!!)
Very clean, very friendly, great results, highly recommended!