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The most terrible manicure experience! It was the queckest manicure experrience in my life - it lasted literally 10 minutes. I was not provided with the service that I have paid for - no proper nail shaping, no cuticle cutting, no nail polish! I had to go home and do it all by myself. The nail file that was used to shape my nails was so tough that it felt as it supposed to be used for toe nails shaping rather than hand nails.