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Spa Naturel at Mercure Bristol Holland House Hotel & Spa

Stayed 2 nights on a spa revival package, although we were impressed with the hotel we were not impressed by the treatments we had, we each had an express facial which was part of the deal, my friend was happy with hers, but I was extremely surprised that the therapist did not remove any of my eye make up or even make any comment about me wearing make-up. !! We then both had gel nails done, I had toes and she had fingers, on inspection my big toes were filed to different shapes, and varnish all over my skin, with my friends nail gel chipped off completely within 2 days, the varnish had not even covered her half moons and was also over her surrounding skin. I think really it was a pretty poor experience and service , and at a cost of £30 each due to the fact we had 20% off precooked treatment extremely poor. would use hotel again but not the spa

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