Logging you in, please wait...

You are logged in

Log in to your account

Does it offend you?

We expect Wahanda citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

The Chelsea Day Spa

Anonymous



Verified (?) Visited Oct 2013

There was some confusion with the booking (the manicure was booked for the King's Road branch, as the voucher was specific to that location), the day before the manicure I rang to double-check what time we were booked in for, and it's a good job I did, as they had no recollection of the booking.

After some time they figured out they'd made the booking at the sister branch on Hollywood Road, despite the fact I rang the King's Road branch and, as mentioned, the voucher was only valid at the King's Road branch.

The Hollywood Road branch then had the gall to say they might not be able to accept the voucher, as it was only valid at King's Road, but after some cajoling went ahead with it.

My girlfriend and her sister went along and had a really good time - both very impressed with the manicure, and actually considering hiring the manicurist for a wedding.

So after the initial incompetence, everything worked out well.

Venue scores
Cleanliness
Staff
Spa Facilities
Ambience
Value
Treatment scores

Why are you reporting this review?

Please give us concise information to back up your report

Already a Wahanda citizen?

If you've already registered with Wahanda, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.