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Sanrizz Brunswick Centre

Visited Oct 2013

i am currently crying because of the most horrendous experience.

I went in with beautiful long hair. It was a session with their students, (who spoke no word of english) and cut my hair in a very poor horrible way that i am absolutely ashamed to wear it down.

THE CONSULTATION: the hairdresser did NOT listen to a word i was saying about how i wanted it to. It was, as if, she was under the influence of drugs, medication or alcohol (whatever it was, it WAS NOT pleasant).

THE CUT: they sectioned my hair in triangles and cut a HUGE triangular bit at the front INCREDIBLY short. i know look like half of my head has a FRINGE!

SERVICE: the teacher kept asking me if i was feeling good, i didn't want to be any trouble so i said I'm ok. When brushing my shiny/silky hair, the teacher kept saying it was dehydrated! when i burst into tears after the blow-dry- they took no notice of how upsetting it was.

ANOTHER thing, noticing my upset was affecting the student, one of the teachers (NATASHA) came to me and had the cheek tell me to "LOOK HAPPY" for their student, because the "student would feel bad". How dare she?

Nevertheless, she, natasha, offered me to come in again 'to soften the ends if i was REALLY unhappy. IT WAS AN IMPULSIVE DECISION, AND I REGRET IT!

THIS HAS BEEN THE WORST CUT OF MY LIFE! never going back again. I ADVISE beautiful ladies with head full of hair to NOT go to this POOR salon! POOR SERVICE/CUT. it will truly BE A REGRET for you, as it is, right now, for me.

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