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It had been a bumpy road to get to actually using my Wahanda voucher - I was made to feel a bit like a naughty child when I had to cancel my initial appointment on the day due to a work emergency so I'd waited until I knew nothing was going to stand between me & my treatments. However, when I got to Urban Oasis all doubts slipped away. Collette looked after me & was superb - both the shoulder/neck/back massage & the facial were brilliant. I now have another appointment & a loyalty card!!