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Upon arrival the reception staff were very helpful and made us feel welcome. We were given a tour around the facilities which was good. We were offered robes and slippers for our spa day but we declined. We wanted to use the gym and then have our treatments but the downside is that you have to pass back through the main reception to the treatment rooms which are the other side. Not a problem if you are dressed and ready to go, but if you want to avail yourself of the robes and slippers it would feel a bit strange coming back out through reception which we didn't feel too comfortable with.
The treatment rooms were very relaxing and our therapists were most courteous and helpful. I thoroughly enjoyed my facial and cannot fault it. After our treatments we were able to relax in a communal area where there are tiled loungers that are heated. I didn't really like the way it was set up, like on a staging area and there was a eery cold feeling about it. Possibly its the old building that made me feel that way but it was like sitting on a lounger in church. I would recommend Fairfield if you have a treatment / workout agenda, but not necessarily for a chill out spa day.