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I bought the holiday package, which was very good value. The two therapists I had were very professional and friendly and the venue was warm and well-kept. My only complaint was the sceptical response I received from staff when I said I had already booked and paid via Wahanda. I was told they "didn't do that" and I had to show them my confirmation on my Blackberry. Eventually they rang up Wahanda while I sat there and made me feel pretty uncomfortable as if I was lying. Admin arrangements are not my problem and is between them and Wahanda. That aside I would still recommend the place and have since booked a facial, I was later spoken to in a professional manner by a woman I presume was the manager. I did leave with that polished feeling!