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I booked in for a half hour massage. The room was fine and the bed was comfortable, however I was a little disappointed with the massage. The therapist left the room for me to get changed, saying she would discuss my massage needs on her return..which she didn't. The massage itself was average at best. I always think you can tell a good therapist in the first five minutes of a massage, and this girl was not great. She didn't seem to focus in on any part of my back or neck, preferring to just use alot of up & down sweeping strokes. Left feeling a bit disappointed. Also was a little irritated that she massaged my scalp with oily hands without asking first.. I had an appointment later that afternoon and had to go home and wash my hair!!..overall very average, and the service when I was leaving at the desk left a lot to be desired as I was flatly ignored for about 5 minutes while 2 receptionists were on the phone.. without even acknowledging me, not very professional.