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Firstly, they had messed up the booking and had cancelled our appointment even though we replied to their confirmation email the day earlier! There were no cafe facilities at all which was surprising as we would have stayed longer if there were. The treatments were good and the staff were nice. It was more the mess ups with the booking and the lack of cafe facilities that were disappointing. All in all it was ok, but for £100 for two of us, we were expecting something pretty great. I would not go back.