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It was quite hard to find the venue and as it was a hot day I was hoping to be offered a drink on arrival but instead was rushed to fill out my form and taken in for my treatment. My voucher was for one of two treatments but I wasn't given the choice, although was informed the second treatment wouldn't suit my skin. The facial was very relaxing and the steaming and extraction was very effective, my skin felt soft and cleansed for several days. I probably would go back at the right price.