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DestinationSkin Bristol

Verified (?) Visited Apr 2012

The spa was very nice... except they didn't have any 'customer toilets'! Phrased exactly like that I assume they have a staff toilet which they probably legally need to have. As someone who drinks a lot of water and had travelled for a while before arriving I wanted to use the loo, so was sent outside into the shopping centre and up an escalator to go. Now I was only there for an hour but it would definitely put me off booking more than one treatment as what do you do if you need the loo in between a facial and a massage, for example. You'd have to get fully dressed and leave the spa - not very relaxing!
I just think for the comfort of the customers they should make the toilet they must have for staff, somehow available for customers also, or create a customer toilet. Spas also usually have a shower for those customers who wish to remove oily residues or following body wraps etc.

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