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Beautiful venue on approach. Nice welcome at the reception desk. The facilities are in excellent condition and are very clean. There was a mix up with our booking. Staff seemed confused about their own deals and those they offer through Wahanda. Spa Director not helpful at all. Also did not get the two course meal as we should have through Wahanda deal, got a barbeque instead which I am sure was of much less value. Would not visit again. Aesthetics far outweigh the service at Mere.