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I booked this as a birthday present to take my friend to, and it really was great. The booking was very efficient and helpful, although give yourself a good month in advance to get an appointment that you want.
The treatments were excellent and the spa facilities were fantastic although a little limited (we stayed out of the gym). The only negative would be that some of the facilities seemed a little dated as though they could do with a bit of money invested to make them more contempory