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I agree with the other reviewee I dont believe this was a good deal for groupon as I have been to a couple and unlike dolls house you can have an appointment whenever you like unless stipulated at the outset as part of the conditions. when I tried to get an appointment with them first question was have you got a groupon deal If you say yes then all weekends are booked up for months and they have no availability apart from during the week. I also agree that they were terrible at trying to accommodate and I think if an organisation enter into an agreement and dont state at the offset that one of the conditions is no weekend appointments are availab then your not being straight with the people who bought the voucher. It makes absolutely no difference if this is a cheap online voucher as the owner stated whch actually says a great deal about how ethically she works and how respectful she is to paying customers at the end of the day a deal is a deal and you shouldnt change the goal posts in a dishonest way. I cancelled my booking and I am glad because I have heard other bad reports regarding this establishment and to be honest the attitude of the owner in an earlier post really justs underpins my decision to cancel as being the correct one. customers