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From the minute we arrived the staff at the Norton were very welcoming, the facilities very clean and we loved the jet in the jacuzzi. The Rasul treatment was ok, the steam didn't work too well and we had to alert a therapist to check it out so our session was interupted a little however at the end of our day we were invited to come back and try the rasul day again for free which we did and everything worked great this time around so we had lovely skin again :) The lunch was lovely and washed down with a nice large glass of wine before going into the relaxation room where we both fell asleep exhausted by all our pampering :) An excellant day for the price!