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Booking process was annoying as i booked for a time on the Wahanda website, but then got a call a few hours later saying it wasnt avaliable... so i had to take time off work to go, which wasnt ideal. I received good results from the teeth whitening procedure though... about 4-5 shades lighter in one hour. the procedure isnt particularly comfortable or fun, but the staff at the clinic try to put you at ease and are very friendly. i was very happy with the results, especially at the price of £59 through Wahanda... bargain