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Imagine Spa at Hilton London Heathrow Airport Terminal 5

Anonymous

On the whole, the spa was a pleasant experience and we would repeat it. Although it couldn't be helped that the steam room was out of action, we were a little surprised that extras were not provided to compensate for this. The relaxation area was nice but it would have been good if there were a few simple free snacks available aside from just herbal tea. The aqua massage that was included in the offer was a little disappointing. The only food available was very pricey.

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See also our tips on dealing with negative feedback.