Logging you in, please wait...

You are logged in

Log in to your account

Does it offend you?

We expect Wahanda citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

River Wellbeing Spa at Hotel Rafayel at The Hotel Rafayel

The receptionist was really bad and we had sat there for 1 hour and only as our treatment was about to start, she mentioned we needed to fill out forms. In which she forgot to give us pens so we were flaffing about for about an 15 minutes before we could even step into the treatment room. My therapist was really great, however my friend's therapist was very rude and told her (when we were f5 minutes later filling out forms) that that went into her time as she had another client. She didn't even care when we explained this wasn't our fault. We then went into the spa, which ended up being flooded from the guests before us.
I wouldn't recommend coming here again.

Venue scores
Value
Cleanliness
Ambience
Staff
Treatment scores

Why are you reporting this review?

Please give us concise information to back up your report

Already a Wahanda citizen?

If you've already registered with Wahanda, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.