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I was booked at Fenchurch Street but was informed that this branch is now closed and had to go to Strand. The salon is very tiny, rather old but clean. Employees were really nice and chatty, however, the Waxing wasn't too great. There was a lot of hair left even though I said I wanted it all off. In other salons Hollywood waxing includes the bum as well, but the lady didn't even touch any of the back/crack areas. Overall I'd say good but not great.