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Sonas Spa at Scotlands Pitlochry Hotel & Spa

Anonymous



Verified (?) Visited Mar 2014

We were very disappointed with our stay at the Crear Scotlands Hotel in Pitlochry. It was very drab and dated in the hotel and the rooms were well below standard given we paid £220 for the one night. We could have stayed in a five star hotel in edinburgh for £120 for the night with breakfast (all be it not with the 30 minute spa treatment included) and we would have been much happier.

The Hotel had a Madonna tribute act on in the Restaurant which was setting up as we were eating dinner. We left promptly as we the speakers had been set up 2m from our table. The act went on from 9:30 till well after midnight and it turned out our room was directly above the restaurant. It kept us awake the whole time and the Bed & Pillows were so uncomfortable that we left completely knackered and drove home to Edinburgh at 1:30 am. We left a completed 'comment card' with all our contact details filled in, to which we have received to phone call or contact of any form.

We will be contacting either last minute or the hotel to arrange some form of compensation as we feel completely let down and very disappointed in the standard which was considerably below that which was advertised on the ad.

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