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This place is fine if you are looking for a very basic treatment. The staff are actually really nice and did ask at the end if all was ok, I said that it was "different" but I wasn't then asked to provide further feedback, which might actually be helpful for their future reference. Basically, my masseuse was wearing a metallic watch, which I could feel during the massage and on occasion her nails actually dug painfully into my skin. While as I didn't mind having a trainee joining in the treatment, I wasn't given any prior warning. Also, whenever I've had a full body massage, they always start with you on your back, work on your legs first etc and finish with your shoulders and back, but it was really unconventional here. On the positive note I did experience my first four hand massage and the staff are really nice but the experience just isn't of a professional standard.