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I came here about 3 years ago, but I have decided to write a review for it now for the following reasons;
I originally went in for IPL on my sideburns , however after talking to staff they persuaded me that it was a good deal to get the full face done, and it would be worth while and a cheaper package. As this was my first laser experience I was very naive and agreed. I never had hair on my lower chin/neck area but they said even the fine hairs would become finer. There were many times that the staff would shave that area but the IPL would not be administrated there, so in effect they were just shaving my chin. I even got my face burnt 2 times, and had to go into work with blisters on my chin, but at that time I was told this was the norm. Ever since I made the mistake of going to Neda I have had chin hair. They were very rude when I told them about this and refused to accept any of their mistakes. I have since started going to HENA salons, and it only now , after making the comparison, I realised how unfairly I was treated at Neda. There is a HENA salons on the same high street as Neda, I would urge people to go there, the quality and professionalism is to a much higher standard, and my chin hair has definitely decreased, as they use a better laser, and they treat their clients with respect! I have had to put up with embarrassing chin hair , which made my life difficult, all thanks to incompetence at Neda Spa.