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On a lovely quiet street off Chiswick Highstreet full of cafes, craft shops and little boutiques, I already felt calmer just walking from the bus to Floatopia! I was greeted by a very friendly lady ,who i believe was the owner, and despite being 20 mins early only had to wait 5 mins (time to read the fact and instruction crib sheet) before being shown to the float room. The whole shop and room were very clean and smart. I was given clear instructions about exactly what to do and told to 'have a good float' - a lovely touch. The experience itself was amazing and I could actually feel the stress leaving my body as I floated! I wasn't rushed or hurried out of the room and afterwards was invited to sit in the lovely candle lit lounge with some herbal tea whilst I came back to earth and read up on what i had just experince. The whole experience was relaxing rejuvenating and enlightening - I will be back for another float soon:-)