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Imagine Spa at Hilton London Heathrow Airport Terminal 5

Anonymous

Whilst this spa is very nice aesthetically, I wasn't impressed by the treatments at all and felt somewhat disappointed. The complimentary 15 minute massage wasn't what I expected at all. I thought this would be carried out by a member of staff and it was instead a strange water bed with jets which you lay on for 15 minutes. This is explained in the small print which I failed to notice - my fault. My poor friend booked to extend her massage to 30 minutes under the same illusion of a professional carrying out the massage. I booked to have an all over luxury body exfoliation, this was far from luxurious. The therapist who carried out the treatment was clearly ill and no effort was put into the treatment at all.

Overall, the spa is nice and facilities are lovely but don't expect too much from your treatments!

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