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Bonnie Piccio is based inside a gym so the waiting area is a chair in a cold corner of the gym where they are playing loud music. There's also no proper receptionist so there's no way for Bonnie to know if you've arrived or not, so she had assumed I was late after I nipped to the loo after waiting a few minutes. The room is small and fairly cramped, and I'm also not a massive fan of having to strip in a corner while the therapist is in front of me, chatting away.
However, the massage itself was incredibly good. Bonnie was excellent at finding all the sore bits and really working on them to relieve tension. I was really pleased to get a proper, firm massage that rather than some of the rather ineffectual ones I've had from beauty therapists in the past. It was also a really thorough full body massage, including hands and feet - the foot massage was particularly blissful so I imagine the reflexology is also great.
If you're after a pampering, spa-style experience, you're going to hate this, if you want a really good massage though, I would recommend it.