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Spa Urban Oasis at Debenhams Manchester City Centre

I had a manicure and a facial. The facial was great but the manicure was so-so. Unfortunately the nail varnish completely peeled off after two/three days. Also as this was a Christmas treat I had booked afternoon tea but when the treatments were finished I was just left in reception with a cup of tea whilst my nails dried. I waited for around an hour, wondering if afternoon tea perhaps meant a cup of tea! No-one came back to me and when I had to go because I had an appointment early that evening I asked about the tea and was told they didn't realise I had booked and paid for it - apparently I should have had sandwiches, etc. I asked if I could have that on my next appointment and the receptionist said she would call me to let me know but she never did :-( Really disappointed - they didn't even realise that my treatment was already paid for through Wahanda.

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