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Health Club at Mercure Maidstone Great Danes Hotel

Anonymous

This is a lovely hotel in a good location with excellent facilities and very helpful, friendly staff. We booked a spa weekend to celebrate my partner's birthday but were not made aware prior to arrival that the hotel was primarily booked out for and catering to large Christmas parties. As a result the dining experience was not good, with the choice of food being limited to that which was being offered to the large parties. On the 2nd night we had room service where we had a far better choice of food and enjoyed it more. We enjoyed the spa and the treatments we had booked were excellent but felt that it shouldn't have been sold as a spa weekend at that time of year since the focus was clearly elsewhere.

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