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I had a full leg and hollywood wax with Raj. Firstly, I rang to say I was going to be a few minutes late, not a problem I was told. When I arrived I was ushered straight in to a room by my lovely beautician Raj. She made me feel very comfortable, chatted to me throughout and most importantly was very thorough. She knew when the 'hurty' bits were coming and mad sure I was fine throughout. I got a good deal with the discount they had on Wahanda and an extra £10 voucher but I would say the service was good enough for me to pay full price next time. The only reason I didn't give it a 5/5 for ambience is that it's not a high end boutique place but clean, comfortable and tidy all the same.