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Very happy with my highlights, the stylist that did my hair (not the salon owner, but a more junior staff member) was very careful and did a great job. Parts of my hair coloured before others and it was good to see the stylist check often and remove foils that were already done and rinse, whilst the rest were still developing. Colour was lovely and the overall effect natural looking, as I wanted.
The reason for lower star rating was that after arriving it was a bit of an odd experience having to convince the person running the salon that it was highlights that I needed - i've been having them done for 15 years and this is the first time a stylist tried to convince me that i would be better off with an all-over colour (much easier / quicker for them to apply I'm sure) after I had already booked and paid for the highlights full head treatment!