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My friend and I booked this deal to spend a day together as we don't get to see each other much. The day before we booked, we were advised that our booking timing was changed due to staffing issues so my friend and I would not be able to have concurrent treatments allowing us to spend time together swimming etc, or have lunch. We stressed we atleast wanted lunch together! The staff are fab when you get there, really friendly and welcoming. That's where it ends really. Our package was £300 from £500, had we paid the top figure I'd have been really unhappy.
We were expecting a luxury spa with facilities to match. You will not find this here. The changing facilities are incredibly basic, no lovely smells or lighting or products for that matter. There was also other peoples hair in lockers, in the sink etc which gave it a grubby feel!
The relaxation lounge was quite nice, however, there were no healthy treats or fruit just tea and tap water. Don't even bother with lunch at the gym it was tasteless and proportionately tiny! Healthy food does'nt equal tasteless!
The treatments were nice, however the lady that did my facial was very heavy handed and I felt I'd been slapped around by the end of it.
If you go, don't expect luxury, so don't pay for the top packages!