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Venue was easy to find, but on entering into the treatment room, it was simple. At first I was warm from running to the shop, but quickly cool down. I asked if the heaters can be turned up and another blanket put on, which I got another towel (though not warm enough it was ok for the time being) and said the heaters were on, but I did not feel that it was. There was no robe to de-dress into which most places would provide a wrap around towel.
Massage was nice, but hard to enjoy as the beauticians hands were freezing! On top of the smell of smoke (breath) leaning over me and cold room made the treatment not as relaxing as I would like it. Overall an average treatment and for the price.