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When I arrived at reception, there seemed to be some confusion about my booking, they didn't seem very well organised. Eventually they were able to notify the masseuse that I had arrived for my appointment. She took me through an endless list of 'medical' questions, I even had to tell them how many portions of fruits, vegetables and proteins I eat on an average day. I see the use of a short health check before a massage, but this was a bit too detailed I thought, it took ages. Eventually the massage started. I was very happy with the massage itself, although the massage therapist had a cold (she kept clearing her nose). Also, her nails were quite long for a massage therapist and scratched me now and then - which I didn't mind.
Overall, a good experience, especially because I didn't pay much (I had two vouchers) and because the place is conveniently located for me. As this is a beauty academy, maybe their prices should be a small bit lower?