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Macdonald Manchester Hotel & Spa

Anonymous



Verified (?) Visited Nov 2013

was very disappointed with the facilities. This was a surprise for my partner and we was expecting a pool and jaccuzzi you are misled with the description of the rock sauna its just a normal sauna!
not enough changing facilities and we were bored after an hour really.
Staff were amazing i would take nothing away from them and my massage was great.
Although i had pre-paid on my card and the lady tried to charge me again and even asked for my confirmation which thankfully i had printed off as i had given it as a gift otherwise i believe i would have been charged twice!

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