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Disconcerted from the outset when the outside promotes this as a specialist for Afro-Caribbean hair and I have European hair. I was seen 25 mins after my appointment time, with no magazines to read. There was a communal type atmosphere though. The Polish hairdresser misinterpreted what I clearly asked for, which led to both of us being rather anxious, but in the end the haircut I left with, despite not following my request, looks quite good!