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I go to Mehak's every month now and am generally happy with my treatments. On this occasion, Mehak was not in so one of her staff did my roots. She was ok but, as she was on her own, she kept getting interrupted to answer the door and the telephone all the time.
Also, whereas Mehak keeps a check on the colour every so often, this young girl didn't and just left it for 45 minutes whilst she attended to walk-ins requiring threading and other treatments.
I do think it might have been better if she had maybe asked some of them to come back later or the following day.