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Amber Therapy Suite at Park Plaza Victoria

Verified (?) Visited Sep 2013

Great value for money offer. Advised to arrive 10 mins beforehand, to be kept waiting for no apparent reason for 20 mins - eating into our massage time. Advised to bring swimsuit to enjoy full facilities - showers not working! Sauna broken! so what facilities . . . Therapy rooms were cold, so not very enjoyable. I decided to treat myself and 2 daughters to a full swedish body massage. Really looking forward to our 45 min each treat! As we were kept waiting before our allocated time, 2 of us had a 30 min massage, only focusing on the back, whilst 1 of us had a full body massage,for the full 45 mins, well, at least 1 of us got what we paid for. Really poor communication between the staff and a very laid back attitude on time keeping - that being said, still good value and the therapists were very polite and nice - would seriously consider if I would go again though and wouldn't recommend, such a shame, sorry !

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