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I really am surprised by the number of positive reviews. I booked the offer of getting my roots done and haircut for £45. When I went for my appointment, I was still waiting half an hour after my booked time. When I asked how long it would be, I was told vaguely "20 minutes...or so". Since I had evening plans, I had to cancel and rearrange for the following week which I was not too pleased about. When I went back the second time, I was told there was a £10 additional charge as I had long hair! Firstly, my hair is just past my shoulders so not what I'd call long. Secondly, I was getting my roots done so the length of my hair really shouldn't matter. However, I was already in the chair ready to go so I grudgingly agreed. On the positive side, the roots colour was good and matched the rest of my hair. On the negative side, when I got home I could see the cut was a bit uneven, she had taken off about an inch and a half in length and there were sections of hair she's missed out and I had to cut these bits myself! I would not recommend, or return.