Logging you in, please wait...

You are logged in

Log in to your account

Does it offend you?

We expect Wahanda citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Thai Square Spa Covent Garden

I usually visit Thai Square Spa in Covent Garden 2-3 times a year, when on business in London, even sometimes bringing friends and family. I am sad to say, I will not be returning.

I went to the spa today to get the herbal massage, which I've gotten before, and loved on earlier occasions. Today's was the worst massage I've ever had: 
The "therapist" clearly had no idea what she was doing, or where the muscles begin and end on the human body. She just generally rubbed oil on me, in a frantically fast tempo. I was left anything but relaxed, and with a sore back, as she pressed on the bone a few times as well.
When I complained to the front desk, she offered me a £8.50 discount on my NEXT visit?! 

I would think, that when I pay £85 at a professional spa, there should be a guarantee of professional treatment -they should either offer me a full refund, or at least offer to book me a complimentary massage with a proper therapist later in the week.

I'm sad to say, neither I nor my friends will be returning to Thai Square.

Venue scores
Treatment scores

Why are you reporting this review?

Please give us concise information to back up your report

Already a Wahanda citizen?

If you've already registered with Wahanda, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.