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You have to pay for the use of a robe and slippers which I don't agree should be on top of your spa day price.
Reception desk staff were excellent as was the food.
Shower area is as you would expect in a public swimming bath, nothing special. You have to remember that you are actually in a gym.
Gym is well equipped and wasn't too busy.
Spa staff were a mixed bag, some really good, some a bit abrupt. They don't seem to like you taking in vouchers from toher websites, they have to do a lot of checking and asking.
Treatsments were good, except I smudged my pedicure as she didn't warm me how long it would take to dry and I felt the body exfoliation was rushed.