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My therapist was lovely and very good at facials, she did a great job and I will probably go to her regularly. The venue was nice and clean, however, a few touches such as relaxing music and some incense and candles would make a world of difference in the treatment rooms, as such it was just a room with a massage table, but this is not the only salon to miss a trick here, and my personal opinion is that owners of salons should really have an eye for detail, luxury and beauty, so these things need to come out in the place they run, and these small touches don't cost very much. I found the owner a bit rude I'm afraid, not very friendly and slightly intimidating as I sat there waiting for my appointment. Overall though, a good facial which is what I was there for, however, my therapist could have used more pressure with her hands when massaging my face as I felt she may have been scared she would hurt me :)