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A friend and I had booked the Lushly Polynesian Hand Ritual Manicures. On the day we visited, the weather wa awful, it had been snowing heavily. We were greeted at reception, and asked whether we would like a hot drink before we had our manicures. We were then taken through into a small room where we sat side by side to have our nails done. The hand ritual was lovely, with a hand scrub, massage and moisturising treatment, along with a full manicure including OPI polish which was expertly applied and lasted for at least a week. Would not hesitate to visit again !