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The salon is located 2 mins from Russell Sq Tube - easy to find. The staff were all very friendly and professional. I was offered a drink and a brief consultation prior to my Morrocan Oil conditioning treatment. The treatment was great, it smelled lovely and left my hair soft. So soft infact that it was very fly-away and static. Not sure if that was me or the treatment! I took up the offer to pay an additional £20 for a blow-dry. The stylist was very nice and did not try to sell me any of the products, but they were available to purchase if I had wanted.