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The location is cold and it was a nice sunny day outside, it is in the basement. The chair was just a normal seat and I had to lift my feet up and hold them there to have the pedicure. The therapist was lovely and did say that pedicures were a new treatment they were offering and that equipment should be arriving soon, but they should not offer the treatment if they do not yet have the facilities. Overall the Staff were attentive and very helpful but the location is not relaxing, which is what you expect when receiving a treatment.