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The venue and the facilities were all great. My partner and I both had a facial, he enjoyed his very much. I was a little disappointed that the facial did not include extractions, and also I had to lie there for about 5-10 mins whilst nothing was happening and the therapist let the creams work, but would have preferred that time to be used more wisely by having the head massage. Felt like a wasted 10mins. The pool and all the other spa facilities were very nice though.