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I would not recommend Oxford branch to anyone who want to get a relaxing and enjoyable experience, the customer service is horrendous! Moreover I would not take a risk trusting my face to the consultant who verbally assaulted my over the phone! Jacky, dont remeber the name exactly, threatened me to charge a deposit for the consultaion if book it next time. Does she realise after she had a verbal attack at me, there is no way I will EVER deal with Destinaton Skin?!!! There are plenty of other places to choose, especially these day!
I wonder why the company uses a premium number for cancellations or reschedules which makes IMPOSSIBLE to get in touch the branch if you don't have a landline, also in my case my mobile tariff does not allow me to use the premium numbers either!
Frustrating experience, didnt expect to be assaulted by a member of staff who works in a customer service field! Yuk!